RSUI's claim department is dedicated to providing prompt, superior customer support. Due to the Specialty type of risks and exposures that are underwritten, RSUI has staffed its claim department with individuals who possess a high degree of technical expertise and claim handling skills.
The RSUI Claim Department is comprised of (6) specialized units in Atlanta and (1) specialized unit in California.
If you are a holder of an RSUI policy with a claim, please contact your insurance broker. They will be able to quickly walk you through the claims reporting process. If you are unable to contact your broker please send your loss to firstname.lastname@example.org or fax the claim to: (404) 231-3755.
If you are a wholesale broker filing a claim, please contact us via e-mail at email@example.com.
Please report catastrophic property claims (after business hours and weekends only) or emergency claims (after business hours and weekends only) which need imediate response and that cannot wait until the next business day to firstname.lastname@example.org and email@example.com simultaneously to ensure prompt handling. If you are unable to e-mail losses in you may use the phone numbers listed below.
|Main Office Number||(800) 818-5619|
|New Assignment Reporting Fax||(404) 303-7115|
|Emergency Mobile Number||(404) 944-6065|