RSUI's claim department is dedicated to providing prompt, superior customer support. Due to the Specialty type of risks and exposures that are underwritten, RSUI has staffed its claim department with individuals who possess a high degree of technical expertise and claim handling skills.

The RSUI Claim Department is comprised of (4) specialized units in Atlanta and (1) specialized unit in California.

The RSUI Specialized Claim Units
  • Property Unit
  • Excess Casualty & Umbrella Unit
    • Environmental Specialist
    • Construction Defect Specialist
  • Directors & Officers Liability Unit
    • EPL Specialist
  • Professional Liability Unit
  • Primary General Liability Unit
    • Environmental Specialist
    • Construction Defect Specialist
  • Binding Authority Unit
    • General Liability Specialist
    • Property Specialist
    • Inland Marine Specialist
    • Professional Liability Specialist, including Mono-Line Liquor Liability

Submitting a Claim
If you are a holder of an RSUI policy with a claim, please contact your insurance broker. They will be able to quickly walk you through the claims reporting process.  You may contact us via e-mail at reportclaims@rsui.com.

If you are a wholesale broker filing a claim, please Contact RSUI.

Property Losses
In cases where you are unable to contact your broker, please fax losses to
(404) 264-7239.

Report catastrophic claims after business hours and on weekends, please visit http://www.englemartin.com or use the phone numbers listed below.

Engle Martin
   
Main Office Number
(800) 818-5619
 
(404) 303-7160
   
New Assignment Reporting Fax
(404) 303-7115
 
Emergency Mobile Number
(404) 643-1231