Claims

Service and expertise

RSUI's dedicated claims department is committed to providing the highest levels of service and expertise. With an average of 20 years of handling risks and exposures, our claims professionals are highly skilled and specialized.​

The RSUI Claim Department is comprised of six specialized units in Atlanta and one specialized multi-line unit in California.


Submit a Claim

If you are a holder of an RSUI policy with a claim, please contact your insurance broker. They will be able to quickly walk you through the claims reporting process. If you are unable to contact your broker, please send your loss to reportclaims@rsui.com

Contact reportclaims@rsui.com if you are a wholesale broker filing a claim.​

URGENT AFTER BUSINESS HOURS OR WEEKENDS

Please submit loss notices over the weekend or after hours to reportclaims@rsui.com and Mike Koski simultaneously.

Claims that are submitted during normal business hours should ONLY be sent to reportclaims@rsui.com.


 

URGENT AFTER BUSINESS HOURS OR WEEKENDS

For emergency property claims which need an immediate response and cannot wait until the next business day, please report to reportclaims@rsui.com and Mike Koski simultaneously to ensure prompt handling.

Claims that are submitted during normal business hours should ONLY be sent to reportclaims@rsui.com.

For insured's who are insured through the North Carolina Wind Pool, please send claims to catclaims@rjmw.com and Mike Koski simultaneously.


CONTACT ENGLE MARTIN

Main Office

tel: 800.818.5619
tel: 404.303.7160

New Assignment Reporting

fax: 404.303.7115

Emergency Mobile Number

tel: 404.944.6065