Service and expertise
RSUI's dedicated claims department is committed to providing the highest levels of service and expertise. With an average of 20 years of handling risks and exposures, our claims professionals are highly skilled and specialized.
The RSUI Claim Department is comprised of six specialized units in Atlanta and one specialized multi-line unit in California.
Submit a Claim
If you are a holder of an RSUI policy with a claim, please contact
your insurance broker. They will be able to quickly walk you through the claims reporting process. If you are unable to contact your broker, please send your loss to
firstname.lastname@example.org if you are a wholesale broker filing a claim.
URGENT AFTER BUSINESS HOURS OR WEEKENDS
For emergency property claims which need an immediate response and cannot wait until the next business day, please report to
Mike Koski simultaneously to ensure prompt handling.
Claims that are submitted during normal business hours should ONLY be sent to
For insured's who are insured through the North Carolina Wind Pool, please send claims to
Mike Koski simultaneously.